Shipping & Returns

Below you will find a few things you should know about your order and shipping.

Shipping & Returns

Please contact our team who will help facilitate the product return and replacement.
(415) 785-7535

Unfortunately, we cannot accept any open or used products. If you are unsure about what to order, please schedule a Consultation.

Yes, as long as your order has not yet shipped out, then please contact our team at to request a cancellation. We will do everything we can to honor your request and refund you in full if your order has not yet been handed over to our shipping carrier. Please send a request to return or exchange your products, as you wish. Keep in mind that you will be responsible for all return or exchange shipping costs associated with that request.

All USA orders qualify for free standard ground shipping.

We process orders within 1-2 business days.

Orders will be delivered in 3 to 5 business days, depending on the distance. Shipments to Alaska & Hawaii arrive in 3 to 7 business days.